Senior Beauty & Wellness Center Operations Lead

Integrity Consultant and Services; Singapore; On-site; SGD 61,000 - 95,000; Full time

Job summary

Integrity Consultant and Services in Singapore seeks an experienced operational senior shop manager to oversee a beauty and wellness centre. You will inform staff of responsibilities and standards, plan healthcare services, and train the team in product use and program offerings.

You will assess performance, manage budgets, handle schedules, and ensure safety and hygiene compliance while maintaining client databases and driving marketing initiatives.

Responsibilities

• Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
• Plan or direct healthcare services and programs.
• Train staff in the use or sale of products, programs, or activities.
• Assess employee performance and suggest ways to improve work.
• Check beauty and wellness centre equipment to ensure proper functioning.
• Coordinate facility schedules to maximize usage and efficiency.
• Develop staff service or retail goals and guide staff in goal achievement.
• Establish budgets and financial goals.
• Inventory products and order new supplies.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
• Recruit, interview, or hire employees.
• Respond to customer inquiries or complaints.
• Schedule staff or supervise scheduling.
• Verify staff credentials, such as educational and certification requirements.
• Develop or implement marketing strategies.
• Direct facility maintenance or repair.
• Maintain client databases.

Job description

Integrity Consultant and Services in Singapore seeks an experienced operational senior shop manager to oversee a beauty and wellness centre. You will inform staff of responsibilities and standards, plan healthcare services, and train the team in product use and program offerings.

You will assess performance, manage budgets, handle schedules, and ensure safety and hygiene compliance while maintaining client databases and driving marketing initiatives.