Beauty & Wellness Operations Lead

MY AESTHETIQUE BEAUTY PTE. LTD.; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

MY AESTHETIQUE BEAUTY PTE. LTD. in Singapore is seeking a capable Supervisor to oversee daily operations of the beauty and aesthetic establishment, supervise staff, ensure quality customer service, and maintain efficient business processes.

You will coordinate staff, monitor service standards, handle customer needs, manage appointments, support sales initiatives, and ensure compliance with hygiene, safety, and company policies to deliver consistent, high‑quality experiences.

Qualifications

• Experience supervising beauty/esthetic operations.
• Strong customer service and communication skills.
• Ability to manage staff and scheduling.
• Familiarity with inventory and product management.

Responsibilities

• Supervise daily operations to ensure smooth service delivery.
• Assign tasks and manage staffing coverage.
• Monitor staff performance, grooming, and attendance.
• Oversee therapists, receptionists, and support staff.
• Manage appointments and customer inquiries.
• Handle feedback and escalate issues.
• Support sales through promotions, memberships, and packages.
• Maintain service standards and hygiene across rooms.
• Maintain records of appointments, inventory, and sales.
• Assist Manager in improvements and adherence to policies.

Skills

Staff management

Customer service

Sales support

Appointment scheduling

Inventory management

Tools

POS system

Booking software

MS Office

Job description

MY AESTHETIQUE BEAUTY PTE. LTD. in Singapore is seeking a capable Supervisor to oversee daily operations of the beauty and aesthetic establishment, supervise staff, ensure quality customer service, and maintain efficient business processes.

You will coordinate staff, monitor service standards, handle customer needs, manage appointments, support sales initiatives, and ensure compliance with hygiene, safety, and company policies to deliver consistent, high‑quality experiences.