Wellness Clinic Operations Leader

ASIA PACIFIC MANPOWER PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

ASIA PACIFIC MANPOWER PTE. LTD. in Singapore seeks a capable supervisor to lead daily operations in healthcare staffing and wellness services. You will coordinate training, hiring, motivating and directing staff while ensuring therapy rooms and equipment are prepared and compliant.

You will monitor service quality, maintain client databases, conduct audits, and collaborate with leaders to enhance customer experience and staff development, including onboarding and inventory management.

Qualifications

• Experience in healthcare, physiotherapy and wellness will be an advantage.
• Proven good leadership, coaching and communication skills.
• Personable, enthusiastic and ambitious with the ability to direct, hire and train staff.
• Excellent time management, communication, organizational and follow-up skills.
• Ability to work flexible hours, including weekends or public holidays if required.

Responsibilities

• Schedule and supervise the daily activities.
• Training, hiring, motivating, evaluating and directing staff.
• Ensure therapy rooms, equipment, and treatment areas are prepared and maintained.
• Monitor customer feedback, service quality indicators and operational compliance standards.
• Maintaining the client database, scheduling appointments, managing contract laborers and employees.
• Perform outlet audits and identify areas for improvement in service execution and customer experience.
• Work closely with leaders to strengthen service quality, team discipline and customer satisfaction.
• Support onboarding and structured skills development for new employees.
• Placing orders of supplies and retail, managing inventory control and interviewing new staff members.

Skills

Leadership

Coaching

Communication

Time management

Staff training

Customer service

Job description

ASIA PACIFIC MANPOWER PTE. LTD. in Singapore seeks a capable supervisor to lead daily operations in healthcare staffing and wellness services. You will coordinate training, hiring, motivating and directing staff while ensuring therapy rooms and equipment are prepared and compliant.

You will monitor service quality, maintain client databases, conduct audits, and collaborate with leaders to enhance customer experience and staff development, including onboarding and inventory management.