Premium Office Concierge & Visitor Services

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Concierge Officer in Singapore to deliver premium customer service at a Grade A office tower. You will greet visitors and tenants, assist with inquiries, manage access control, and coordinate with management for repairs and services.

The role emphasizes professionalism, confidentiality, and efficient handling of requests in a fast-paced environment. On-site work in Singapore is required.

Qualifications

• Diploma or equivalent.
• Hospitality management or related certifications are desirable.
• Previous customer service or hospitality experience in premium office environments.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet and welcome visitors, tenants and employees in a courteous, professional manner.
• Provide information on building facilities, services and amenities.
• Manage access control systems to ensure only authorized entrants.
• Issue building access cards, parking permits and other documents as needed.
• Receive, sort and distribute mail, packages and deliveries promptly.
• Maintain visitor logs and tenant directories with accurate contact details.
• Coordinate with building management and maintenance teams for services.
• Operate helpdesk portal/app and monitor emails.
• Monitor security systems and respond to emergencies following protocols.

Skills

Interpersonal skills

Communication

Multitasking

Education

Diploma or equivalent

Hospitality management

Tools

Building portal

Office apps (email, ICT)

Job description

Jones Lang LaSalle Incorporated is seeking a Concierge Officer in Singapore to deliver premium customer service at a Grade A office tower. You will greet visitors and tenants, assist with inquiries, manage access control, and coordinate with management for repairs and services.

The role emphasizes professionalism, confidentiality, and efficient handling of requests in a fast-paced environment. On-site work in Singapore is required.