Client Experience & Concierge Specialist

JLL; Singapore; On-site; SGD 47,000 - 65,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking an Assist/Asst. Client Services Supervisor to manage day-to-day client floor operations on-site in Singapore.

The role requires a minimum of 2 years in hospitality and strong communication to meet client needs with professionalism. The successful candidate will greet clients, coordinate with teams, update the booking system, and support service standards while following health and safety guidelines.

Qualifications

• At least 2 years’ experience within the hotel/hospitality industry.
• Strong and professional communication skills.
• Ability to interact with clients in a courteous and professional manner.

Responsibilities

• Greet clients on arrival and escort them to the designated meeting room.
• Update the booking system and inform users of arrivals.
• Serve beverages and attend to client needs in a timely manner.
• Maintain knowledge of surrounding facilities and directions (ATM, restaurants, train station).
• Support teamwork and uphold service standards; adhere to health and safety guidelines.

Skills

Customer service

Communication

Interpersonal skills

Job description

Jones Lang LaSalle (JLL) is seeking an Assist/Asst. Client Services Supervisor to manage day-to-day client floor operations on-site in Singapore.

The role requires a minimum of 2 years in hospitality and strong communication to meet client needs with professionalism. The successful candidate will greet clients, coordinate with teams, update the booking system, and support service standards while following health and safety guidelines.