Premium Office Concierge & Guest Services

JLL; Singapore; Presencial; SGD 29 000 - 42 000; Tempo integral

Resumo da oferta

JLL in Singapore is seeking a Concierge Officer to deliver premium customer service at a Grade A office tower. The role includes greeting visitors, assisting tenants and employees, and managing building access and safety protocols.

You will handle mail, manage the helpdesk, and coordinate with maintenance teams to ensure smooth operations. A diploma or equivalent and strong communication skills are essential for success in this fast-paced environment.

Qualificações

• Diploma or equivalent required; hospitality management or customer service background desirable.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to manage multiple requests with strong organizational capabilities.

Responsabilidades

• Greet and welcome visitors, tenants, and employees in a courteous and professional manner.
• Assist with inquiries and provide information on building facilities and services.
• Manage access control, issue building access cards, and maintain visitor logs.
• Coordinate with management and maintenance teams for repairs and services.
• Handle mail, packages, and deliveries; manage helpdesk portal and emails.
• Monitor security systems and respond to emergencies per established protocols.

Conhecimentos

Customer service

Interpersonal skills

Multitasking

Organizational skills

Formação académica

Diploma or equivalent

Descrição da oferta de emprego

JLL in Singapore is seeking a Concierge Officer to deliver premium customer service at a Grade A office tower. The role includes greeting visitors, assisting tenants and employees, and managing building access and safety protocols.

You will handle mail, manage the helpdesk, and coordinate with maintenance teams to ensure smooth operations. A diploma or equivalent and strong communication skills are essential for success in this fast-paced environment.