Portfolio Sales Team Manager

UOB (United Overseas Bank); Singapore; Sur place; SGD 67 000 - 95 000; Plein temps

Résumé du poste

United Overseas Bank (UOB) in Singapore seeks a Senior Telesales Team Leader to manage a group of 10-12 officers focused on unsecured loans. You will drive daily, weekly and monthly targets, coach the team, and align with the Sales Head to define effective sales strategies.

The role requires proven telesales leadership, strong communication, and a data-driven approach to performance improvement. You will recruit, train, and develop new hires while upholding exceptional customer experience.

Qualifications

• Experience in managing sales team.
• Telesales experience preferred.
• Excellent verbal and written communication skills.
• Data analytic mindset.
• Ability to prioritize and multitask.
• Target oriented.
• Good team player.
• Good in people management.
• Ability to handle difficult and challenging situations – objections/complaints.

Responsabilités

• Work with Sales Head to achieve individual as well as team sales targets.
• Lead and coach a team of telesales officers to hit and exceed daily, weekly, and monthly sales.
• Recruit, train, and ramp new hires quickly and effectively.
• Proactively identify opportunities for improvements.
• Monitor team sales performance.
• Develop sales strategies to ensure success and growth.

Connaissances

Sales team management

Telesales experience

Communication skills

Data analytics

Prioritization

Team player

People management

Handling objections

Description du poste

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

To manage a team of 10-12 Telesales officers to achieve individual as well as team sales targets on unsecured loans in line with business objectives.

Key Accountabilities

• To work with Sales Head to achieve individual as well as team sales targets
• To lead and coach a team of telesales officer to hit and exceed daily, weekly, and monthly sales
• To recruit, train, and ramp new hires quickly and effectively
• To proactively identify opportunities for improvements.
• To monitor team sales performance
• To develop sales strategies to ensure success and growth

Requirements

• Experience in managing sales team
• Prior telesales experience is preferred
• Excellent verbal and written communication skills
• Data analytic mindset
• Ability to prioritize and multitask
• Target oriented
• Good Team player
• Good in people management
• Ability to handle difficult and challenging situations –objections/complaints etc

Additional Requirements

Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)

Be a Part Of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.