Telesales Team Lead — Unsecured Loans Growth

UOB (United Overseas Bank); Singapore; On-site; SGD 67,000 - 95,000; Full time

Job summary

United Overseas Bank (UOB) in Singapore seeks a Senior Telesales Team Leader to manage a group of 10-12 officers focused on unsecured loans. You will drive daily, weekly and monthly targets, coach the team, and align with the Sales Head to define effective sales strategies.

The role requires proven telesales leadership, strong communication, and a data-driven approach to performance improvement. You will recruit, train, and develop new hires while upholding exceptional customer experience.

Qualifications

• Experience in managing sales team.
• Telesales experience preferred.
• Excellent verbal and written communication skills.
• Data analytic mindset.
• Ability to prioritize and multitask.
• Target oriented.
• Good team player.
• Good in people management.
• Ability to handle difficult and challenging situations – objections/complaints.

Responsibilities

• Work with Sales Head to achieve individual as well as team sales targets.
• Lead and coach a team of telesales officers to hit and exceed daily, weekly, and monthly sales.
• Recruit, train, and ramp new hires quickly and effectively.
• Proactively identify opportunities for improvements.
• Monitor team sales performance.
• Develop sales strategies to ensure success and growth.

Skills

Sales team management

Telesales experience

Communication skills

Data analytics

Prioritization

Team player

People management

Handling objections

Job description

United Overseas Bank (UOB) in Singapore seeks a Senior Telesales Team Leader to manage a group of 10-12 officers focused on unsecured loans. You will drive daily, weekly and monthly targets, coach the team, and align with the Sales Head to define effective sales strategies.

The role requires proven telesales leadership, strong communication, and a data-driven approach to performance improvement. You will recruit, train, and develop new hires while upholding exceptional customer experience.