Policy Admin ~ UP2800 @ East

PERSOL; Singapore; Presencial; SGD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

0.5-month completion bonus

Descripción de la vacante

PERSOL Singapore Pte Ltd is looking for a Policy Servicing Assistant to support administrative operations and ensure accurate processing of customer requests.

The role involves handling policy servicing tasks, preparing letters, and maintaining records in compliance with internal procedures and regulatory requirements. The position is a 6-month contract based in Eunos, Singapore.

Formación

• Diploma or equivalent qualification required.
• Meticulous, organised and detail-oriented with a focus on accuracy.
• Good written and verbal communication skills.
• Able to work independently and in a team.
• Proficient in Word and Excel; experience with insurance operations is a plus.

Responsabilidades

• Review and process policy servicing requests for government-related schemes (e.g. Medisave, MediShield, CareShield), such as free-look cancellations, policy terminations and changes to payment methods.
• Prepare and review customer letters, including rejection letters and other policy-related notifications.
• Check policyholder letters and supporting documents to ensure information is complete and accurate.
• Maintain proper records and documentation for tracking and compliance purposes.
• Provide administrative and operational support to the team, including ad-hoc duties assigned by supervisors.

Conocimientos

Attention to detail

Organisational skills

Communication skills

Teamwork

MS Office (Word & Excel)

Educación

Diploma or equivalent

Herramientas

Microsoft Office (Word/Excel)

Descripción del empleo

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM

Duration: 6-month contract, subject to extension or conversion

Completion Bonus: 0.5-month completion bonus

Location: Eunos

Salary: Up to $2,800/month (based on relevant experience)

About the Job

You will support policy servicing and administrative operations, ensuring customers’ requests and policy documents are processed accurately, promptly and in accordance with internal procedures and regulatory requirements.

Key Responsibilities

• Review and process policy servicing requests for government-related schemes (e.g. Medisave, MediShield, CareShield etc), such as free-look cancellations, policy terminations and changes to payment methods.
• Prepare and review customer letters, including rejection letters and other policy-related notifications.
• Check policyholder letters and supporting documents to ensure information is complete and accurate.
• Maintain proper records and documentation for tracking and compliance purposes.
• Provide administrative and operational support to the team, including ad-hoc duties assigned by supervisors.

Requirements

• Minimum Diploma or equivalent qualification.
• Meticulous, organised and detail-oriented, with a strong focus on accuracy.
• Good written and verbal communication skills.
• Able to work independently and collaboratively as part of a team.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Prior experience in insurance operations, policy servicing or customer service will be an advantage.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No. 01C4394 Reg. R25157446 (Katherine Carlen)