People Operations Specialist: HRIS & Benefits

Singlife; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singlife is seeking an HR Operations Specialist to support employee life cycle activities, answer queries, and maintain accurate records within the HRIS.

You will handle benefits and leave administration, organize work pass applications, renewals and documentation, and collaborate with vendors and stakeholders to ensure timely processing.

The role requires hands-on HRIS knowledge, strong Excel skills, and a collaborative, service-oriented approach to ensure smooth operations.

Qualifications

• Preferably at least 3 years of relevant experience in Employee Life Cycle, HR Operations, Shared Services or HR administration.
• Hands-on experience in employee administration, query handling and maintaining employee records.
• Experience in HRIS administration or user support, including assisting with system issues, updates or testing.
• Proficiency in Microsoft Office applications, particularly Excel, for data maintenance and basic reporting.
• Knowledge of Singapore work pass processes would be an advantage.
• Experience in financial services or insurance would be an advantage.

Responsibilities

• Administer employee life cycle activities for new hires, transfers and leavers, ensuring timely and accurate completion within agreed service levels.
• Respond to employee queries on benefits, People policies and operational processes, escalating complex matters to the relevant team members.
• Update and maintain employee data and records within the HRIS, ensuring accuracy and completeness.
• Prepare employee documentation, including promotion, salary increment and employment-related letters, for review and issuance.
• Monitor the People Operations group mailbox and HRIS Helpdesk tickets, track outstanding queries and follow up to ensure timely resolution.
• Generate HRIS reports, perform basic data checks and address discrepancies with the relevant teams.
• Maintain process documentation and contribute ideas to improve employee experience and operational efficiency.

Skills

Employee Life Cycle

HR Operations

HRIS Administration

Excel

Data Reporting

Tools

Microsoft Excel

HRIS systems

Job description

Singlife is seeking an HR Operations Specialist to support employee life cycle activities, answer queries, and maintain accurate records within the HRIS.

You will handle benefits and leave administration, organize work pass applications, renewals and documentation, and collaborate with vendors and stakeholders to ensure timely processing.

The role requires hands-on HRIS knowledge, strong Excel skills, and a collaborative, service-oriented approach to ensure smooth operations.