People & Culture Operations Manager

Support Group; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Support Group is seeking an HR Services Administrator to provide end-to-end administrative support across HR functions in Singapore. You will handle onboarding, payroll validation, government leave administration, staff welfare, HRIS maintenance, and documentation management to ensure smooth employee lifecycles.

You will support Business Partners and HR Centre of Excellence in system enhancements, SOP updates, and policy reviews while maintaining accurate records and compliance across

Qualifications

• Diploma in HRM, Business Management or equivalent.
• At least 3 years' experience in a supportive HR function.
• Familiarity with payroll processes and HRIS; SuccessFactors is a plus.
• Experience in the social service sector preferred.
• Proficient in Excel.
• Good written and verbal communication.
• Attention to detail and data accuracy.
• Strong coordination and follow-through.
• Interpersonal and stakeholder management.
• Time management and ability to prioritise.

Responsibilities

• Provide end-to-end administrative support to HR Business Partners for HR transactions, including preparation of contracts and onboarding/offboarding documents.
• Coordinate logistics for new hires and departing staff and manage assets return.
• Maintain data in HRIS, staff directory and shared drives; assist with audits.
• Prepare monthly payroll and validate changes; administer government-paid leave and claims.
• Support training platform administration, maintain training records and reports.
• Maintain SOPs and guidelines for performance management; assist with policy documentation.
• Support process improvement, data cleaning on SuccessFactors, and change management communications.
• Coordinate staff welfare and wellness activities and liaise with stakeholders.

Skills

Payroll familiarity

HRIS knowledge

Excel

Written & verbal comms

Attention to detail

Coordination

Stakeholder management

Time management

Education

Diploma in HRM / Business Management

Tools

SuccessFactors

Job description

Support Group is seeking an HR Services Administrator to provide end-to-end administrative support across HR functions in Singapore. You will handle onboarding, payroll validation, government leave administration, staff welfare, HRIS maintenance, and documentation management to ensure smooth employee lifecycles.

You will support Business Partners and HR Centre of Excellence in system enhancements, SOP updates, and policy reviews while maintaining accurate records and compliance across