People Operations Intern (Jan 2027 intake - Credit Bearing)

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 17,000 - 28,000; Full time

Job summary

SINGAPORE TELECOMMUNICATIONS LIMITED is seeking a proactive HR Operations Intern to support the full employee lifecycle. You will assist with onboarding, offboarding, and essential HR document drafting, while ensuring compliance with government regulations and company policies.

You will gain hands-on experience with SuccessFactors, employee records, and HR data dashboards, collaborating across teams to enhance processes and drive a positive employee experience during the internship.

Qualifications

• Currently pursuing a degree in HR or a related field.
• Interest in employee lifecycle processes and HR data.
• Willingness to learn and support across the HR function.

Responsibilities

• Assist with onboarding to offboarding tasks and ensure compliance with policies.
• Draft and issue HR documents such as Letters of Appointment, Addendums, and Renewal letters.
• Support work pass applications, renewals, cancellations, and replacements.
• Collaborate with cross-functional teams to improve and automate HR workflows.
• Contribute to HR operations reports and dashboards for data-driven decisions.
• Provide timely support to People Partners and other departments on HR matters.

Skills

Communication

HR Systems

Data handling

Education

Pursuing Bachelor in HR or related field

Tools

SuccessFactors

Excel

Job description

Make an impact by:

• Create employee profiles in SuccessFactors and help ensure new joiners have a seamless start with the company.
• Support various tasks in the employee journey—from onboarding to offboarding—while ensuring compliance with government regulations and company policies.
• Draft and issue key HR documents including Letters of Appointment, Addendums, Promotion Letters, Internal Moves, Contract Renewals, and more.
• Assist with applications, renewals, cancellations, and replacements for employee work passes.
• Work with cross-functional teams to enhance and automate workflows that improve the overall employee experience.
• Participate in digitalization initiatives to refine and streamline HR processes.
• Help develop HR operations reports and dashboards to support data-driven decisions.
• Provide timely assistance to People Partners and other departments on HR-related matters.
• Tackle various day-to-day HR tasks and contribute to the smooth running of People Operations.

The main duties and responsibilities will be subjected to review when there is change in business requirements and scope of work.

What You’ll Learn (Learning Outcomes)

By the end of your internship, you will:

• Gain hands-on experience across the full employee lifecycle, from onboarding to offboarding.
• Build skills in using HR systems such as SuccessFactors and working with HR data and dashboards.
• Develop a strong foundation in drafting HR documents and handling employee records.
• Learn how People Operations collaborates across departments to create a positive employee experience.
• Strengthen your communication, organization, and time-management skills through real-world responsibilities.
• Gain exposure to process improvement and automation initiatives, giving you valuable insight into modern HR practices.