Patient Services Specialist: Front Desk & Care Flow

PeopleSolve; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

PeopleSolve is recruiting for a Patient Service Associate for specialised support services in Singapore. The role centers on patient registration, frontline service, and coordinating movements between wards and operating theatres.

You will conduct financial counselling, explain charges, deposits and changes in level of care, while managing visitor reception and inquiries across clinics and wards. Rotating shifts are required to support busy hospital operations.

Qualifications

• Registration and frontline patient service.
• Explain charges, deposits and billing options.
• Coordinate ward class and admission flow.
• Manage reception, inquiries, and coordination with clinics and theatres.
• Schedule eye appointments and clinic reviews.

Responsibilities

• Register patients and provide front-line service.
• Counsel patients on charges, deposits and billing options.
• Coordinate ward class selections and admissions flow.
• Operate front-desk counter, manage visitors and inquiries.
• Coordinate eye clinic and pharmacy for medications.
• Schedule eye appointments and reviews.

Skills

Multitasking

Communication skills

Patient service

Shift work

Education

GCE N/O Level

Job description

PeopleSolve is recruiting for a Patient Service Associate for specialised support services in Singapore. The role centers on patient registration, frontline service, and coordinating movements between wards and operating theatres.

You will conduct financial counselling, explain charges, deposits and changes in level of care, while managing visitor reception and inquiries across clinics and wards. Rotating shifts are required to support busy hospital operations.