Patient Service Associate & Driver — Frontline Care

PeopleSolve; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

PeopleSolve is seeking a Patient Service Associate cum Driver to support hospital operations in Singapore. The role covers patient registration, discharge processing, and handling facility fees and deposits, along with providing compassionate financial guidance for emergency and inpatient care.

You will manage counter and hotline inquiries, ensuring excellent service and timely follow-up, while assisting patients and relatives and helping maintain a smooth patient experience across shifts.

Qualifications

• GCE N/O Level or equivalent.
• Possesses Class 3 or Class 4 license.
• Healthcare or service-related experience preferred but not required.

Responsibilities

• Register and discharge Emergency Department patients, including collection of facility fees and inpatient deposits.
• Provide financial counselling to patients and relatives for emergency and inpatient admissions.
• Manage front-line service and communications, handling counter and hotline enquiries with proper etiquette and follow-up.
• Support patient experience and operations by assisting patients and relatives, resolving PR issues, maintaining counter environment, and ensuring policy compliance.

Skills

Communication skills

Interpersonal skills

Team player

Multitasking

Education

GCE N/O Level

Tools

Class 3 or Class 4 license

Job description

PeopleSolve is seeking a Patient Service Associate cum Driver to support hospital operations in Singapore. The role covers patient registration, discharge processing, and handling facility fees and deposits, along with providing compassionate financial guidance for emergency and inpatient care.

You will manage counter and hotline inquiries, ensuring excellent service and timely follow-up, while assisting patients and relatives and helping maintain a smooth patient experience across shifts.