Frontline Patient Services & Scheduling Specialist

Singapore General Hospital; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Singapore General Hospital is seeking a Patient Service Associate to deliver prompt and high-quality front-line services to patients. You will handle patient registration, schedule appointments, and collect payments, while supporting nursing and clinical staff with patient-related activities and providing clerical support to the department.

The role requires strong interpersonal and communication skills and a genuine passion for serving patients; prior healthcare, hospitality, or customer

Qualifications

• GCE O/N Levels or equivalent; diploma holders may be considered for advanced role.
• Prior experience in healthcare, hospitality or customer service is advantageous.
• Strong interpersonal and communication skills required.

Responsibilities

• Register patients and schedule appointments.
• Collect payments from patients.
• Assist nursing and clinical staff with patient-related activities (e.g., assisting doctors in consult room).
• Provide clerical support to the department.

Skills

Interpersonal skills

Communication skills

Customer service

Education

GCE O/N Levels

Diploma holders may be considered

Job description

Singapore General Hospital is seeking a Patient Service Associate to deliver prompt and high-quality front-line services to patients. You will handle patient registration, schedule appointments, and collect payments, while supporting nursing and clinical staff with patient-related activities and providing clerical support to the department.

The role requires strong interpersonal and communication skills and a genuine passion for serving patients; prior healthcare, hospitality, or customer