Patient Services Concierge - Hospital Clinic Front Desk

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; Presencial; SGD 30.000 - 40.000; Jornada completa

Descripción de la vacante

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. in Singapore is seeking a Patient Service Associate who will provide friendly customer service to create a welcoming atmosphere for patients. The role involves assisting with registration, appointment bookings, and other queries to ensure patient satisfaction.

Ideal candidates should have at least O Levels or a Diploma, possess good communication skills, and be comfortable in a hospital environment. This is a 2-year contract with opportunities for extension based on performance.

Formación

• Candidate must possess at least 'O' Levels or Diploma.
• Proficient in handling multiple computer systems is an advantage.
• Team player with strong communication skills is essential.

Responsabilidades

• Ensure clinic's operational readiness and service standards.
• Assist with patient registration, discharge, and appointment bookings.
• Provide chaperone assistance to medical staff.
• Attend to inquiries via email and phone.
• Assist clinic manager with administrative tasks.

Conocimientos

Computer skills

Communication

Interpersonal skills

Multitasking

Ability to speak a second language

Educación

O Levels/Diploma

Descripción del empleo

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. in Singapore is seeking a Patient Service Associate who will provide friendly customer service to create a welcoming atmosphere for patients. The role involves assisting with registration, appointment bookings, and other queries to ensure patient satisfaction.

Ideal candidates should have at least O Levels or a Diploma, possess good communication skills, and be comfortable in a hospital environment. This is a 2-year contract with opportunities for extension based on performance.