Patient Experience Concierge

Alexandra Hospital, Singapore; Singapore; On-site; SGD 28,000 - 35,000; Full time

Job summary

Alexandra Hospital, Singapore is seeking a Patient Service Associate to deliver friendly and efficient customer service while ensuring a warm atmosphere for all patients. The role includes responsibilities such as assisting with patient registrations, managing enquiries, and preparing medical documents.

Candidates must possess at least 'O' Levels/Diploma and demonstrate good communication skills, with multitasking ability in a fast-paced hospital environment. This is a two-year contract role; only Singapore Citizens and Permanent Residents may apply.

Qualifications

• Candidate must possess at least 'O' Levels/Diploma.
• Proficient in computer skills, handling multiple systems is an advantage.
• Ability to speak a second language will be an advantage.

Responsibilities

• Ensure operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.

Skills

Customer service

Team player

Communication skills

Proficient in computer skills

Ability to multitask

Education

O Levels/Diploma

Job description

Alexandra Hospital, Singapore is seeking a Patient Service Associate to deliver friendly and efficient customer service while ensuring a warm atmosphere for all patients. The role includes responsibilities such as assisting with patient registrations, managing enquiries, and preparing medical documents.

Candidates must possess at least 'O' Levels/Diploma and demonstrate good communication skills, with multitasking ability in a fast-paced hospital environment. This is a two-year contract role; only Singapore Citizens and Permanent Residents may apply.