Patient Services Associate: Frontline Care & Scheduling

Tan Tock Seng Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare facility in Singapore is seeking a service-oriented individual to deliver excellent frontline services to patients. The role involves handling patient registrations, appointment scheduling, and assisting doctors with medical reviews. Candidates should have a diploma and be proficient with computer applications. This position requires multi-tasking skills in a fast-paced environment. Shift work may be necessary based on clinic operations.

Qualifications

• Able to multi-task in a fast-paced and dynamic environment.
• Team player with good organisational and interpersonal skills.
• Passion in providing excellent customer service.

Responsibilities

• Demonstrate care, empathy and professionalism in delivering frontline services.
• Handle registration of patients' visits and appointment scheduling.
• Assist doctors with patients' medical reviews.

Skills

Customer service

Organisational skills

Interpersonal skills

Multi-tasking

Proficiency in computer applications

Education

Diploma in any discipline / GCE 'A' / 'O' Level / Higher NITEC in Business Studies / NITEC in Service Skills

Job description

A healthcare facility in Singapore is seeking a service-oriented individual to deliver excellent frontline services to patients. The role involves handling patient registrations, appointment scheduling, and assisting doctors with medical reviews. Candidates should have a diploma and be proficient with computer applications. This position requires multi-tasking skills in a fast-paced environment. Shift work may be necessary based on clinic operations.