Patient Service Coordinator (STATION IN OFFICE, OFFICE HOURS) #HZT

Recruit Express Pte Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare organization in Singapore is seeking a Patient Service Coordinator to enhance patient care by ensuring smooth service delivery and coordinating between patients, nurses, and healthcare partners. The ideal candidate should possess a Higher Nitec or Diploma in a healthcare-related field and have relevant experience in community healthcare. Responsibilities include managing inquiries, conducting assessments, and supporting caregivers in providing care and financial assistance.

Qualifications

• Minimum Higher Nitec or Diploma in healthcare-related disciplines required.
• Experience in community healthcare settings preferred.
• At least 2 years of relevant experience is preferred.

Responsibilities

• Work closely with patients to ensure smooth service delivery.
• Manage inquiries and coordinate requested services.
• Conduct follow-ups and collaborate with healthcare partners.

Skills

Customer engagement

Communication

Problem solving

Education

Higher Nitec / Diploma in healthcare-related disciplines

Job description

Patient Service Coordinator (STATION IN OFFICE, OFFICE HOURS) #HZT

• Work closely with patients to ensure the smooth delivery of services
• Manage inquiries on services and coordinate requested services
• Assess customer needs using screening tools and recommend suitable Health service packages
• Collaborate with divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points
• Conduct telephone follow-ups to engage with customers
• Coordinate cases with nurses and patients
• Collaborate with social and health partners to recommend appropriate care programs
• Counsel and educate caregivers on providing effective care, support, and available financial assistance
• Work closely with the Operations and Nurse Manager on client discharge from services
• Participate in regular program development and evaluation to improve service offerings

Patient Service Coordinator (STATION IN OFFICE, OFFICE HOURS) #HZT

Singapore | Posted: Jul 23, 2025

• Work closely with patients to ensure the smooth delivery of services
• Manage inquiries on services and coordinate requested services
• Assess customer needs using screening tools and recommend suitable Health service packages
• Collaborate with divisions and external partners on service referrals, submit referral forms, and ensure follow-up on action points
• Conduct telephone follow-ups to engage with customers
• Coordinate cases with nurses and patients
• Collaborate with social and health partners to recommend appropriate care programs
• Counsel and educate caregivers on providing effective care, support, and available financial assistance
• Work closely with the Operations and Nurse Manager on client discharge from services
• Participate in regular program development and evaluation to improve service offerings

Requirements:

• Min Higher Nitec / Diploma in healthcare-related disciplines is preferred
• Experience in community healthcare settings in Singapore is advantageous
• Prior 2 years of relevant experience is preferred

Interested candidate, kindly send a copy of your resume to: [e-mail]


Jessica Fong Zhi Tong [R1879124]
Email Address: [e-mail]
Recruit Express Pte Ltd
EA Licence No: 99C4599