Clinic Receptionist

DENTALIS PTE. LTD; Singapore; Sur place; SGD 25 000 - 31 000; Plein temps

Avantages offerts par ce poste

Performance incentives

Annual leave and statutory benefits

Hands-on training in clinic operations

Résumé du poste

Dentalis PTE. LTD is seeking a friendly front desk administrator in Singapore to welcome patients, manage check-in and payment, and handle calls, emails, and walk-in enquiries.

You will schedule and confirm appointments, explain treatment options, and assist with billing and insurance processing. Training will be provided to ensure accuracy in dispensing prescribed medication and supporting daily clinic operations.

Qualifications

• Singapore Citizen or Permanent Resident.
• Good spoken and written English; Chinese language proficiency required.
• Warm, organised, team player, reliable and takes initiative.
• Capable of multitasking while clinic is busy.
• Basic computer and administrative skills.
• Prior clinic, hospitality, or customer service experience is a plus — not required.

Responsabilités

• Welcome patients and manage check-in, registration, and payment.
• Answer calls, WhatsApp messages, emails, and walk-in enquiries.
• Schedule, confirm, and manage appointments.
• Explain treatment estimates, payment options, and appointment instructions clearly.
• Process billing, CHAS, MediSave, and insurance claims.
• Dispense prescribed medication accurately (training provided).
• Send patient reminders, follow-ups, and recall messages.
• Support the clinical team with room turnover, patient areas, and day-to-day operations.
• Help during photoshoots, clinic events, and ad hoc duties as needed.

Connaissances

English proficiency

Chinese language proficiency

Customer service

Team player

Multitasking

Organised

Initiative

Basic computer skills

Formation

GCE N/O Level or ITE certificate

Description du poste

What You'll Do

• Welcome patients and manage check-in, registration, and payment
• Answer calls, WhatsApp messages, emails, and walk-in enquiries
• Schedule, confirm, and manage appointments
• Explain treatment estimates, payment options, and appointment instructions clearly
• Process billing, CHAS, MediSave, and insurance claims
• Dispense prescribed medication accurately (training provided)
• Send patient reminders, follow-ups, and recall messages
• Support the clinical team with room turnover, patient areas, and day-to-day operations
• Help during photoshoots, clinic events, and ad hoc duties as needed

What We're Looking For

• Singapore Citizen or Permanent Resident
• Minimum GCE N Level, O Level, or ITE certification
• Good spoken and written English. Chinese language proficiency required as the role involves assisting patients who communicate primarily in the language.
• Warm, organised, team player, reliable and takes initiative without being asked
• Comfortable managing several tasks at once
• Stays composed when the clinic gets busy
• Basic computer and administrative skills
• Prior clinic, hospitality, or customer service experience is a plus — not required

Working Hours

• Monday – Friday: 9:00 am – 6:00 pm
• Saturday: 9:00 am – 1:00 pm
• No night shifts. No Sundays.

What You Get

• $2,200 – $2,800/month, based on experience
• Performance incentives
• Annual leave and statutory benefits
• Hands‑on training in clinic operations, billing, and patient care

About Dentalis

A boutique dental clinic in a three-storey heritage shophouse in Singapore's CBD. Small team, varied work, no volume‑clinic pace. A short walk from Tanjong Pagar, Maxwell, and Outram Park MRT.