Dental Assistant - Counter Duties Experience

The Health Collective Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

The Health Collective Pte Ltd is seeking a friendly Dental Assistant to join our Bedok clinic. The role blends patient care, chair-side support and front-desk administration to ensure smooth daily operations.

You will handle reception, appointments and payments while maintaining a positive patient experience. Ideal candidates communicate effectively in English, are organised, dependable and eager to learn in a fast-paced clinic setting.

Qualifications

• Strong communication and interpersonal skills to interact with patients and team members.
• Proficient English for patient inquiries and clinic documentation.
• Organised and meticulous with attention to detail in administrative tasks.
• Willingness to learn and adapt in a busy clinic environment.
• Front-desk duties, appointment scheduling and payment administration experience is a plus.

Responsibilities

• Welcome patients and assist with registration for a smooth clinic start.
• Respond to patient enquiries professionally and handle feedback or concerns.
• Manage appointments, calls, reception duties and payment records.
• Maintain a clean, welcoming clinic environment and accurate records.
• Provide chair-side assistance to dentists during treatments.
• Monitor stock levels and prep dental supplies and instruments.
• Ensure confidentiality and proper handling of patient information.
• Communicate professionally with patients, colleagues and external partners.
• Follow infection prevention and clinic policies.

Skills

Communication

Interpersonal

English

Organised

Punctual

Customer service

Job description

Dental Assistant - Counter Duties Experience

We are looking for a friendly, organised and service-oriented Dental Assistant to join our team in Bedok. This role combines patient care, chair-side dental assistance and front-desk administration to support the smooth day-to-day operations of our clinic. The ideal candidate is comfortable handling reception and administrative duties, communicates effectively with patients and team members, and is committed to providing a positive patient experience.

Key responsibilities

Welcome patients, assist with registration and help ensure a comfortable and positive clinic experience.

Respond to patient enquiries professionally and assist with feedback or concerns.

Manage appointments, incoming phone calls, reception duties and payment records accurately.

Maintain a clean, tidy and welcoming clinic environment.

Prepare treatment rooms, dental instruments and supplies for procedures.

Provide chair-side assistance to dentists during dental treatments.

Monitor stock levels and ensure dental supplies and instruments are adequately prepared.

Maintain accurate patient records and clinic documentation, ensuring confidentiality and proper handling of personal information.

Communicate professionally with patients, colleagues and external partners.

Follow clinic procedures, infection prevention and control practices, and relevant workplace policies.

About you

Good communication and interpersonal skills, with the ability to interact professionally with patients and colleagues.

Able to communicate effectively in English to manage patient enquiries, appointments and clinic documentation.

Organised and meticulous, with good attention to detail in administrative and clinical support duties.

Responsible, dependable and punctual.

Willingness to learn, adapt and work collaboratively in a busy clinic environment.

Comfortable handling front-desk duties, appointment scheduling and payment administration.

Dental assisting or clinic administration experience is an advantage. Candidates who are willing to learn may also apply.