Dental Receptionist

GENTLE SMILE PTE. LTD.; Singapore; On-site; SGD 31,000 - 45,000; Full time

Benefits offered by this job

Profit sharing incentive

Job summary

Gentle Smile Dental Studio is seeking a front desk administrator to provide high levels of patient service and reassurance. You will manage appointments, answer phone and email inquiries, assist with billing and insurance claims, and help maintain a clean, well-stocked clinic environment.

The role requires good communication, IT literacy for clinic software, and a willingness to handle general admin tasks. Experience in dental industry is an advantage.

Qualifications

• Minimum Secondary School Certificate / O level.
• Good communication and interpersonal skills.
• IT literate and able to use clinic software and email.
• Experience in dental industry is an advantage.

Responsibilities

• Provide high level of service to patients ensuring reassurance and comfort.
• Manage front office duties: register patients, schedule appointments, handle enquiries, assist with billing and insurance claims.
• Prepare treatment rooms by stocking materials and maintaining equipment.
• Maintain clinic cleanliness and sterilisation of instruments.
• Perform ad hoc administrative tasks as needed.

Skills

communication skills

Education

Secondary/O-Level

Tools

Clinic software

Email

Job description

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

Job Descriptions

• Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
• Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
• Perform general administrative duties and any other ad-hoc duties
• Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
• Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
• Assist in ad hoc administrative works.

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.