Dental Receptionist

Gentle Smile; Singapore; On-site; SGD 23,000 - 36,000; Full time

Benefits offered by this job

Profit sharing

Job summary

Gentle Smile Dental Studio in Wheelock Place seeks a friendly front desk administrator to ensure patients are welcomed and supported. You will handle registrations, appointments, inquiries, billing, and insurance claims using clinic software and email.

The role includes preparing treatment rooms, stocking materials, maintaining hygiene, and performing general admin duties. Strong communication and a positive, reassuring manner are essential for patient comfort.

Qualifications

• Must have strong front-desk communication and patient-relations skills.
• Good interpersonal and customer-service abilities.
• IT literate; comfortable using clinic software and email.

Responsibilities

• Provide high level of service to patients, ensuring reassurance and comfort.
• Complete front office duties: registrations, scheduling, inquiries, billing, and insurance/claims processing.
• Perform general administrative duties and ad-hoc tasks.
• Prepare treatment room by stocking materials and maintaining equipment.
• Maintain clinic cleanliness and hygiene; ensure instrument sterilisation.
• Assist with additional administrative tasks as needed.

Skills

Front desk

Communication

Interpersonal skills

IT literacy

Education

O Level / Secondary School

Tools

Clinic software

Email

Job description

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

Job Descriptions

• Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
• Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
• Perform general administrative duties and any other ad-hoc duties
• Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
• Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
• Assist in ad hoc administrative works.

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.