Patient Experience Coordinator - Front Desk

K GORGEOUS PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

K GORGEOUS PTE. LTD. is seeking a friendly Front Desk Officer to be the first point of contact for patients, creating a warm, welcoming and professional clinic experience.

You will welcome patients, manage appointments and enquiries, handle basic billing and administration, support the patient journey, and work closely with doctors and clinic staff to ensure smooth operations. Weekend or evening shifts may be required.

Qualifications

• 2–3 years of experience in receptionist/front desk/healthcare admin role.
• Proficiency in Microsoft Office and clinic management software.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive patient information discreetly.

Responsibilities

• Welcoming and assisting patients.
• Managing appointments and enquiries.
• Handling basic billing and administrative matters.
• Supporting a smooth patient journey.
• Working closely with our Doctors and clinic team.

Skills

Front desk experience

Customer service

Communication skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Clinic management software

Job description

K GORGEOUS PTE. LTD. is seeking a friendly Front Desk Officer to be the first point of contact for patients, creating a warm, welcoming and professional clinic experience.

You will welcome patients, manage appointments and enquiries, handle basic billing and administration, support the patient journey, and work closely with doctors and clinic staff to ensure smooth operations. Weekend or evening shifts may be required.