Patient Experience & Scheduling Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a friendly frontline receptionist for a medical clinic in Singapore. You will greet and register patients, assist with scheduling appointments, and handle payments at the reception.

The role includes coordinating referrals to specialists, addressing patient enquiries, and escalating concerns to ensure timely resolution, with weekly hours and weekend coverage as required.

Qualifications

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' referral consultations
• Handle payments and respond to patient enquiries
• Manage patient concerns and escalation when needed

Responsibilities

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary

Job description

RECRUIT EXPRESS PTE LTD is seeking a friendly frontline receptionist for a medical clinic in Singapore. You will greet and register patients, assist with scheduling appointments, and handle payments at the reception.

The role includes coordinating referrals to specialists, addressing patient enquiries, and escalating concerns to ensure timely resolution, with weekly hours and weekend coverage as required.