Patient-Focused Front Desk Coordinator

VLIFE (GWC) PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

VLIFE (GWC) PTE. LTD. seeks a friendly, organized Front Desk to greet patients, manage appointments, and support clinical staff. You will handle registrations, inquiries, payments, and documentation while maintaining privacy and accuracy in patient records.

The role requires 2–3 years in reception or healthcare admin, strong communication, and the ability to work shifts including weekends and evenings. This position is based in Singapore and may involve cross-site coordination.

Qualifications

• 2–3 years of experience in receptionist, front desk, customer service or healthcare admin role.
• Diploma or equivalent in Business Administration, Healthcare Administration, or related field.
• Proficiency in Microsoft Office and clinic management software.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive patient information with discretion.
• Willingness to support neighbouring clinics via cross-deployment when required.
• Able to work shifts, including weekends and evenings when required.

Responsibilities

• Welcome patients and provide a warm, professional reception.
• Answer calls, emails and inquiries; assist new patients with registration.
• Manage appointments and practitioner calendars; send reminders.
• Maintain accurate patient records and billing information.
• Prepare daily reports and support clinic operations and marketing activities.

Skills

Customer service

Communication

Organization

Education

Diploma in Business Administration

Healthcare Administration

Tools

MS Office

Clinic management software

Job description

VLIFE (GWC) PTE. LTD. seeks a friendly, organized Front Desk to greet patients, manage appointments, and support clinical staff. You will handle registrations, inquiries, payments, and documentation while maintaining privacy and accuracy in patient records.

The role requires 2–3 years in reception or healthcare admin, strong communication, and the ability to work shifts including weekends and evenings. This position is based in Singapore and may involve cross-site coordination.