Patching Operations Lead - Cross-Team Rollouts & Readiness

SAKSOFT LIMITED; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

SAKSOFT LIMITED is seeking a Patching Operations Process Specialist to manage weekly accelerated patching and urgent 3‑day cases end‑to‑end in a complex infrastructure environment.

You will own operating rhythm, readiness, cross‑team hand‑offs, escalation and evidence closure, coordinating across GIS, Open Systems, middleware and application teams. 5–8 years of related experience is expected, with ITIL familiarity preferred.

Qualifications

• 5–8 years in infrastructure operations, patch management or related governance.
• Hands‑on knowledge of Windows, Linux/Unix patching.
• Experience patching middleware (WebLogic/WebSphere/JBoss/Apache Tomcat).
• Experience coordinating production changes across infrastructure, middleware and application teams.
• ITIL certification or equivalent service‑management experience preferred.

Responsibilities

• Own the operating process and day-to-day coordination to run weekly accelerated patching and urgent 3‑day cases end‑to‑end.
• Oversee accelerated patch cycles from scope through testing, deployment, live verification, reconciliation and closure.
• Maintain cycle plans, RACI, action logs, deadlines, approvals, dependencies, risks and escalation status.
• Coordinate readiness across GIS, HCL, Open Systems and Middleware teams, SBE, Network, custodians, TCOE, Service Recovery and Change Management.
• Track patch scope, VRAs, deferments, exclusions, failed patches, rollback actions and validation evidence.
• Support overnight, weekend and public-holiday patching activities, including bridge coordination and handover to decision owners.

Skills

OpenSystems administration

Middleware coordination

Patch operations

Education

Diploma or Bachelor in IT/CS/Engineering

Tools

WebLogic

WebSphere

JBoss

Apache HTTPD/Tomcat

Job description

SAKSOFT LIMITED is seeking a Patching Operations Process Specialist to manage weekly accelerated patching and urgent 3‑day cases end‑to‑end in a complex infrastructure environment.

You will own operating rhythm, readiness, cross‑team hand‑offs, escalation and evidence closure, coordinating across GIS, Open Systems, middleware and application teams. 5–8 years of related experience is expected, with ITIL familiarity preferred.