Patch Operations Lead — Fast-Track Cycles & Readiness

Tangspac Consulting Group; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Tangspac Consulting Group is seeking an experienced Infrastructure Operations professional to own weekly accelerated patching and urgent 3-day cases end-to-end. You will manage operating rhythm, readiness, cross-team hand-offs, escalation and evidence closure across multiple teams, ensuring smooth handoffs and rigorous change control.

Responsibilities include coordinating patch cycles from scope confirmation through testing, deployment, live verification and closure; maintaining SOPs, RACI, and

Formación

• Diploma or bachelor’s degree in Information Technology or related field.
• 3+ years in infrastructure operations, patch management, or change coordination.
• Hands-on knowledge of Open Systems administration across Windows/Linux/Unix servers.
• Experience coordinating production changes across infra, middleware and apps.
• Familiarity with CRQ/change processes, VRA handling, rollback and post-patch validation.

Responsabilidades

• Own weekly accelerated patching and urgent 3-day cases end-to-end.
• Manage operating rhythm, readiness, escalations and evidence closure.
• Coordinate readiness across multiple teams and ensure smooth hand-offs.
• Oversee patch cycles from scope confirmation through testing and deployment.
• Maintain cycle plans, RACI, action logs, deadlines and approvals.
• Track VRAs, deferments, exclusions, failed patches and rollbacks.
• Support rostered overnight, weekend and public-holiday patching.
• Define and maintain SOPs, control gates, cut-off times and escalation paths.
• Prepare closure records and evidence for SLA metrics.
• Identify recurring gaps and raise requirements for tooling/automation.

Conocimientos

Cross-team coordination

Escalation management

Documentation

ITIL awareness

Change coordination

Educación

Diploma or Bachelor's degree in IT/CS/Engineering

Herramientas

WebLogic

WebSphere

JBoss

Apache Tomcat

Windows

Linux/Unix

Descripción del empleo

Tangspac Consulting Group is seeking an experienced Infrastructure Operations professional to own weekly accelerated patching and urgent 3-day cases end-to-end. You will manage operating rhythm, readiness, cross-team hand-offs, escalation and evidence closure across multiple teams, ensuring smooth handoffs and rigorous change control.

Responsibilities include coordinating patch cycles from scope confirmation through testing, deployment, live verification and closure; maintaining SOPs, RACI, and