Part-Time Front Desk Assistant - Welcoming Education Center

JOYOUS LEARNING ACADEMY PTE. LTD.; Singapore; On-site; SGD 17,000 - 25,000; Part time

Job summary

Joyous Learning seeks a Part-Time Front Desk Assistant to greet parents and students, manage bookings, and support centre operations with a warm, friendly approach.

The role focuses on customer service, administrative tasks, and clear communication, with weekends required and a healthy work-life balance in a supportive educational environment.

Ideal candidates are organised, proficient in MS Office, and enjoy teamwork while maintaining a safe, welcoming reception area.

Qualifications

• Minimum GCE 'O' Level qualification or equivalent.
• Some experience in customer service or administration.
• Proficiency in Microsoft Office and email/messaging apps.
• Excellent communication and interpersonal skills.
• A warm, approachable personality with a passion for working with children and families.

Responsibilities

• Respond to enquiries via email, phone, and messaging apps.
• Provide information about courses, schedules, and policies.
• Address concerns or issues professionally and promptly.
• Assist teachers with administrative tasks and record-keeping.
• Update attendance and communicate important updates to parents.
• Welcome students to classrooms and maintain waiting area order.
• Handle front desk duties: appointments, walk-ins, and office upkeep.

Skills

Customer service

Administrative support

Communication skills

Interpersonal skills

Multitasking

Education

GCE O Level or equivalent

Tools

Microsoft Office

Email apps

Job description

Joyous Learning seeks a Part-Time Front Desk Assistant to greet parents and students, manage bookings, and support centre operations with a warm, friendly approach.

The role focuses on customer service, administrative tasks, and clear communication, with weekends required and a healthy work-life balance in a supportive educational environment.

Ideal candidates are organised, proficient in MS Office, and enjoy teamwork while maintaining a safe, welcoming reception area.