Front Desk Receptionist

TALENTS@WORK PTE. LTD.; Singapore; On-site; SGD 26,000 - 37,000; Full time

Job summary

TALENTS@WORK PTE. LTD. is seeking a front desk administrator in the Somerset area to support an education centre. You will respond to parent inquiries via Xiaohongshu, WeChat, WhatsApp and phone, arrange assessments, schedule appointments, and maintain student records and reports.

The role requires Mandarin communication with Mandarin-speaking parents and good English, with at least 1 year of front desk, customer service, or education administration experience. Organised and client‑facing.

Qualifications

• Able to communicate in Mandarin to support Mandarin-speaking parents across written and spoken channels.
• Working proficiency in English.
• At least 1 year of experience in front desk, customer service, or education administration.
• Experience in an education centre environment will be an advantage.
• Organised, responsible, and comfortable handling parent-facing communication.

Responsibilities

• Respond to parent enquiries via Xiaohongshu, WeChat, WhatsApp, and phone
• Arrange assessments and follow up with parents on appointments and enquiries
• Maintain student records and assessment reports accurately
• Manage front desk reception and support safe student drop-off and pick-up
• Assist with scheduling, attendance tracking, and payment records
• Support daily administrative and centre operations as required

Skills

Mandarin communication

English communication

Front desk experience

Administrative support

Job description

Employment Highlights

Location: Somerset area

Working Hours: Tuesday - Saturdays | 10am - 7pm

Industry: Education centre

Key Responsibilities

• Respond to parent enquiries via Xiaohongshu, WeChat, WhatsApp, and phone
• Arrange assessments and follow up with parents on appointments and enquiries
• Maintain student records and assessment reports accurately
• Manage front desk reception and support safe student drop-off and pick-up
• Assist with scheduling, attendance tracking, and payment records
• Support daily administrative and centre operations as required

Requirements

• Able to communicate in Mandarin to support Mandarin-speaking parents across written and spoken channels
• Working proficiency in English
• At least 1 year of experience in front desk, customer service, or education administration
• Experience in an education centre environment will be an advantage
• Organised, responsible, and comfortable handling parent-facing communication