Admin Front desk (Part-Time)

JOYOUS LEARNING ACADEMY PTE. LTD.; Singapore; On-site; SGD 17,000 - 25,000; Part time

Job summary

Joyous Learning seeks a Part-Time Front Desk Assistant to greet parents and students, manage bookings, and support centre operations with a warm, friendly approach.

The role focuses on customer service, administrative tasks, and clear communication, with weekends required and a healthy work-life balance in a supportive educational environment.

Ideal candidates are organised, proficient in MS Office, and enjoy teamwork while maintaining a safe, welcoming reception area.

Qualifications

• Minimum GCE 'O' Level qualification or equivalent.
• Some experience in customer service or administration.
• Proficiency in Microsoft Office and email/messaging apps.
• Excellent communication and interpersonal skills.
• A warm, approachable personality with a passion for working with children and families.

Responsibilities

• Respond to enquiries via email, phone, and messaging apps.
• Provide information about courses, schedules, and policies.
• Address concerns or issues professionally and promptly.
• Assist teachers with administrative tasks and record-keeping.
• Update attendance and communicate important updates to parents.
• Welcome students to classrooms and maintain waiting area order.
• Handle front desk duties: appointments, walk-ins, and office upkeep.

Skills

Customer service

Administrative support

Communication skills

Interpersonal skills

Multitasking

Education

GCE O Level or equivalent

Tools

Microsoft Office

Email apps

Job description

Part-Time Front Desk Assistant

Are you passionate about education and looking for a flexible, dynamic role? Joyous Learning is seeking a Part-Time Front Desk Assistant to join our warm and friendly team! This is the perfect opportunity for individuals who enjoy interacting with parents and children, love managing administrative tasks, and prefer a role that offers work-life balance.

About the Role

As the first point of contact at Joyous Learning, you'll create a welcoming and organised environment for parents and students while supporting the smooth operation of our centre.

Key Responsibilities

Customer Service

• Respond to enquiries via email, phone, and messaging apps.


• Provide accurate information about courses, schedules, and policies.


• Address concerns or issues professionally and promptly.

Administrative Support

• Help teachers with administrative tasks, including preparing course materials and managing records.


• Update student attendance and communicate important updates to parents.

Student and Parent Interaction

• Welcome and usher students to classrooms while maintaining order in the waiting area.


• Create a safe, friendly, and conducive environment for students and their families.

Centre Operations

• Handle front desk duties, such as managing appointments and walk-in enquiries.


• Keep the reception area clean, organised, and presentable.


• Assist with ad-hoc tasks as needed to support the centre's operations.

What We're Looking For

• Minimum GCE 'O' Level qualification or equivalent.


• Some experience in customer service or administration (education sector experience is a plus).


• Proficiency in Microsoft Office and familiarity with email and messaging apps.


• Excellent communication and interpersonal skills.


• A warm, approachable personality with a passion for working with children and families.


• Ability to multitask and stay organised.

Flexibility : Ideal for individuals looking for a part-time role that offers some flexibility, with availability for at least one weekend day (Saturday or Sunday) and two weekdays.

We look forward to welcoming you to the Joyous Learning family!