Part Time Clinic Assistant (West Coast)

Y MEDICAL & WELLNESS PTE. LTD.; Singapore; On-site; SGD 19,000 - 25,000; Part time

Job summary

We are seeking a dedicated Part Time Clinic Assistant to join our GP clinic under Y Medical & Wellness Group of Companies. The successful candidate will be based at Our West Coast Family Clinic in Singapore.

This role offers flexible working arrangements for individuals with clinic experience and a strong commitment to quality patient care. Key responsibilities include patient registration, dispensing medications, CHAS/Medisave transactions, appointment management, and supporting doctors with

Qualifications

• Minimum GCE O-Level or above with relevant experience in a healthcare / GP clinic setting.
• At least 2 years of GP clinic working experience (required).
• Strong IT proficiency with clinic systems, Managed Care portals, MBS, MHCP, and TPA claim portals.
• Good command of spoken and written English; ability to converse in Mandarin and/or Malay is an advantage to communicate with non-English speaking patients.

Responsibilities

• Patient registration, temperature and weight taking
• Handling CHAS, Medisave, and Healthier SG transactions
• Dispensing medication and collecting payments (familiar with e-payment modes such as QR pay and NETS)
• Managing appointment bookings for chronic disease follow-ups and sending patient reminders
• Answering phone and counter enquiries in a professional manner
• Performing claims submission (e.g., Medisave, CHAS, MBS, Managed Care/TPA insurance claims)
• General administrative support and record keeping
• Performing COVID-19 and Influenza swabs
• Conducting ECGs and assisting doctors during consultations when required

Skills

GP clinic experience

IT proficiency

English communication

Mandarin/Malay interaction

Customer service

Education

GCE O-Level or equivalent

Tools

Clinic systems

Managed Care portals

MBS portals

TPA claim portals

Job description

We are seeking a dedicated Part Time Clinic Assistant to join our GP clinic under Y Medical & Wellness Group of Companies. The successful candidate will be based at Our West Coast Family Clinic. This role is ideal for individuals with relevant clinic experience who are looking for flexible working arrangements while contributing to quality patient care.

Responsibilities

Counter & Administrative Duties

• Patient registration, temperature and weight taking
• Handling CHAS, Medisave, and Healthier SG transactions
• Dispensing medication and collecting payments (familiar with e-payment modes such as QR pay and NETS)
• Managing appointment bookings for chronic disease follow-ups and sending patient reminders
• Answering phone and counter enquiries in a professional manner
• Performing claims submission (e.g., Medisave, CHAS, MBS, Managed Care/TPA insurance claims)
• General administrative support and record keeping

Clinical Support

• Performing COVID-19 and Influenza swabs
• Conducting ECGs and assisting doctors during consultations when required

Requirements

• Minimum GCE O-Level or above, with relevant experience in a healthcare / GP clinic setting
• At least 2 years of GP clinic working experience (required)
• Strong IT proficiency (clinic systems, Managed Care portals, MBS, MHCP, and TPA claim portals)
• Good command of spoken and written English; ability to converse in Mandarin and/or Malay is an advantage to communicate with non-English speaking patients
• Diligent, customer service oriented, with a pleasant disposition
• Able to work in a fast-paced environment and commit to rostered shifts

We are an equal opportunity employer. We do not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.