Senior Clinic Assistant

Y MEDICAL & WELLNESS PTE. LTD.; Singapore; On-site; SGD 2,800 - 4,200; Full time

Benefits offered by this job

Competitive salary with CPF

13th month bonus

Career growth opportunities

Training provided

Job summary

Y Medical & Wellness Group of Companies is seeking a Senior Clinic Assistant for its Yishun Family Clinic. You will support daily clinic operations, deliver a positive patient experience, handle registrations and transactions, and assist clinicians with examinations and swabs.

The role requires GP clinic experience, strong IT skills, and the ability to work in a fast-paced environment with rostered night and weekend shifts. Training and career growth are offered in a growing healthcare group.

Qualifications

• Minimum GCE O-Level or above, with relevant experience in a healthcare/GP clinic setting.
• At least 2 years of GP clinic working experience.
• Strong IT proficiency with clinic systems, Managed Care portals, MBS, MHCP, and TPA claim portals.
• Good command of spoken and written English; ability to converse in Mandarin and/or Malay is an advantage.
• Diligent, customer service oriented, with a pleasant disposition.
• Able to work in a fast-paced environment and adaptable to rostered shifts (including 3 night shifts and 1 weekend shift per week).

Responsibilities

• Register patients, take temperature and weight.
• Handle CHAS, Medisave, and Healthier SG transactions.
• Dispense medication and collect payments (familiar with e-payments like QR pay and NETS).
• Manage appointment bookings for chronic disease follow-ups and send reminders.
• Answer phone and counter enquiries professionally.
• Submit claims (Medisave, CHAS, MBS, Managed Care/TPA).
• Perform COVID-19 and Influenza swabs; assist doctors during consultations.
• General administrative support and record keeping.

Skills

GP clinic experience

English proficiency

Multilingual communication (Mandarin/M

Education

GCE O-Level or above

Tools

Clinic IT systems

Managed Care portals

MBS

MHCP

TPA claim portals

Job description

We are seeking a dedicated Senior Clinic Assistant to join our GP clinic under Y Medical & Wellness Group of Companies. The successful candidate will be based at Our Yishun Family Clinic, and will play a key role in ensuring smooth daily clinic operations and delivering a positive patient experience.

Responsibilities:

Counter & Administrative Duties

• Patient registration, temperature and weight taking
• Handling CHAS, Medisave, and Healthier SG transactions
• Dispensing medication and collecting payments (familiar with e-payment modes such as QR pay and NETS)
• Managing appointment bookings for chronic disease follow-ups and sending patient reminders
• Answering phone and counter enquiries in a professional manner
• Performing claims submission (e.g., Medisave, CHAS, MBS, Managed Care/TPA insurance claims)
• General administrative support and record keeping

Clinical Support

• Performing COVID-19 and Influenza swabs
• Conducting ECGs and assisting doctors during consultations when required

Requirements:

• Minimum GCE O-Level or above, with relevant experience in a healthcare / GP clinic setting
• At least 2 years of GP clinic working experience (required)
• Strong IT proficiency (clinic systems, Managed Care portals, MBS, MHCP, and TPA claim portals)
• Good command of spoken and written English; ability to converse in Mandarin and/or Malay is an advantage to communicate with non-English speaking patients
• Diligent, customer service oriented, with a pleasant disposition
• Able to work in a fast-paced environment and adaptable to rostered shifts
• Adaptable to rostered shifts, and need to do 3 night shifts and 1 weekend shift per week

Benefits:

• Competitive salary with CPF contributions
• 13th month annual bonus
• Career growth opportunities within a growing healthcare group
• Supportive team environment and training provided

We are an equal opportunity employer. We does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.