Senior Clinic Assistant

OUR WOODLEIGH FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

CPF benefits

13th month pay

Job summary

OUR WOODLEIGH FAMILY CLINIC PTE. LTD. is seeking a senior clinic assistant with at least 2 years of GP clinic experience to join a fast-growing healthcare group in Singapore.

The role covers front-desk duties, patient registration, triage, appointments, medication dispensing, and claim submissions across Medisave, CHAS, and other schemes. You will support doctor’s procedures, handle inquiries, and manage ad-hoc administrative tasks.

Qualifications

• Minimum GCE O level and above with relevant healthcare/GP clinic experience.
• 2 years GP clinic experience preferred.
• Able to work in a fast-paced environment and handle multitasking.

Responsibilities

• Register patients, triage, and book appointments.
• Dispense medications and handle patient payments.
• Assist in scheduling for chronic disease patients and remind appointments.
• Perform swabs, ECG, and assist doctor in procedures.
• Answer phone calls and handle patient inquiries.

Skills

Customer service

Fast-paced environment

English (written/spoken)

IT proficiency

Mandarin/Malay advantage

Teamwork

Education

GCE O level or higher

GP clinic experience

Tools

Clinic software

MBS/Medisave portals

Managed Care portals

Job description

Have an opportunity to join a fast growing healthcare group with career progression.

Hiring senior clinic assistant with at least 2 years of GP clinic work experience.

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

• Registration of patients, triage and appointment booking
• Dispensing of medication and collection of payments
• Familiar with E- payment modes (QR pay, Nets)
• Assist in booking of appointment for patients for chronic disease and remind patients of their upcoming appointments
• Perform swabs, ECG and assisting doctor in procedure
• Handling of incoming calls and attend to patient enquiries.
• Submission of claims eg Medisave, CHAS, MBS and Managed Care claims for different insurance schemes.
• Other ad-hoc administrative tasks

Requirements:

• Ability to work in a fast paced environment
• Customer service orientation with pleasant disposition.
• Diligent and willing to learn
• Good command of spoken and written English
• Good IT proficiency required (Computer system, Managed Care portals)
• Familiar with MBS, MHCP claim portal, TPA claims
• Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
• 2 years of GP clinic work experience preferred
• Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English.
• Able to work shifts - 44 hours/ week - Inclusive of 2 weekdays evening session (5.30 to 9pm) and 1 Saturday morning (8.30-12.30pm)

Full time employment benefits including CPF and 13th month.

We are an equal opportunity employer. We does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.