Part-Time Clinic Assistant

CLEMENTI HEALTHFIRST CLINIC PTE. LTD.; Singapore; On-site; SGD 17,000 - 21,000; Part time

Benefits offered by this job

Comprehensive training provided

Opportunities for personal growth

Job summary

Clementi HealthFirst Clinic Pte. Ltd. is seeking a part-time administration assistant to support daily clinic operations and patient care.

Tasks include reception, appointment scheduling, recordkeeping, and answering inquiries, with additional duties in payments processing and basic stock monitoring. The role requires clear English communication, the ability to work independently in a fast-paced environment, proficiency in MS Office, and willingness to work retail hours, including evenings,

Qualifications

• GCE N and O level or above.
• Clear communication with patients and staff.
• Ability to work independently in a high-pressured environment.
• Proficient in MS Office.
• Willingness to work retail hours, including nights, weekends/PH.

Responsibilities

• Provide administrative support in clinic operations and patient care, including reception and registration.
• Handle appointment scheduling, information on subsidies, and patient inquiries.
• Assist doctors in clinical matters and maintain records.
• Process payments and insurance/subsidy claims.
• Maintain clinic housekeeping and stock monitoring.

Skills

MS Office

Clear communication

Interpersonal skills

Team player

Education

GCE N and O level

Job description

This role involves working in a healthcare environment and includes the following:

• Providing administrative support in all aspects of clinic operationsand patient care, including reception and registration, process flow, recordkeeping, answering phone calls, appointments scheduling, providing informationon financial counselling/eligibility for government subsidy schemes(whereappropriate), handling all patient enquiries and others
• Dispensing, assisting doctors, in clinical matters, dressings,investigations and laboratory tests, procedures, health /medical screening andexaminations and others
• Creating and maintaining regular reports
• Drug administration issues like basic stock taking, stock monitoring,ordering and maintenance of current drug stock.
• Payments and claims processing, including online submission forvarious insurance and government subsidy schemes
• Clinic housekeeping
• Establishing good rapport and relationships with patients andcorporate clients, following up on their requirements
• Monitoring of stationary, medical supplies and clinic equipment
• Filing and Documentation
• Facilitate Health Screening - taking of height and weight, checkingof vision
• Ensure consistent high level of service standards to patients
• Other ad-hoc duties as assigned

Requirements for the post

• GCE N and O level and above
• Able to communicate clearly with patients and staff
• Able to work independently and in a high-pressured environment
• Proficient in MS Office
• Able to commit to retail working hours, including night clinics,weekend/PH (NO overnights)
• Willingness to learn, responsible
• Good organisation skills, social skills
• Pleasant and good interpersonal skills
• Team Player
• Ability to communicate in English, Mandarin, dialects, some BahasaMalay if possible
• Customer service attitude, Pleasant personality, good customerservice aptitude

Work Hours

• Monday, Tuesday and Thursday evenings 1800-2100hrs
• Sundays 0900-1300hrs
• Any other ad hoc cover

Additional Information

• Salary based on experience and professional qualifications, From$12-15 per hour
• Comprehensive training will be provided
• Ample opportunities for personal growth
• Clinic location is based in the west