Part Time Clinic Assistant

OUR WOODLEIGH FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

OUR WOODLEIGH FAMILY CLINIC PTE. LTD. invites applications for a Senior Clinic Assistant who can support a busy GP clinic.

You will manage patient registration, triage, appointment bookings, medication dispensing, and payments while assisting doctors in procedures and coordinating with insurance portals. The role requires at least 2 years of GP clinic experience, strong English, and good IT skills. Mandarin or Malay is a plus.

Qualifications

• Minimum GCE O level and above with relevant experience in healthcare/GP clinic setting.

Responsibilities

• Register patients, triage and book appointments.
• Dispense medications and collect payments.
• Handle e-payment modes (QR pay, Nets).
• Assist in booking chronic disease appointments and reminders.
• Perform swabs, ECG and assist doctors in procedures.
• Answer calls and handle patient enquiries.
• Submit claims (Medisave, CHAS, MBS, Managed Care).
• Perform other ad-hoc administrative tasks.

Skills

Customer service

Communication

Medical reception

Payment processing

IT proficiency

MBS portal

Medisave knowledge

Education

GCE O level or above

Job description

Have an opportunity to join a fast growing healthcare group with career progression.

Hiring senior clinic assistant with at least 2 years of GP clinic work experience.

Counter duties

• Registration of patients, triage and appointment booking
• Dispensing of medication and collection of payments
• Familiar with E- payment modes (QR pay, Nets)
• Assist in booking of appointment for patients for chronic disease and remind patients of their upcoming appointments
• Perform swabs, ECG and assisting doctor in procedure
• Handling of incoming calls and attend to patient enquiries.
• Submission of claims eg Medisave, CHAS, MBS and Managed Care claims for different insurance schemes.
• Other ad-hoc administrative tasks

Requirements

• Ability to work in a fast paced environment
• Customer service orientation with pleasant disposition.
• Diligent and willing to learn
• Good command of spoken and written English
• Good IT proficiency required (Computer system, Managed Care portals)
• Familiar with MBS, MHCP claim portal, TPA claims
• Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
• 2 years of GP clinic work experience preferred
• Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English.
• Able to work shifts - 44 hours/ week - Inclusive of 2 weekdays evening session (5.30 to 9pm) and 1 Saturday morning (8.30-12.30pm)

Full time employment benefits including CPF and 13th month.

We are an equal opportunity employer. We does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.