PART TIME CLINIC ASSISTANT

Wee HealthFirst Medical Clinic; Singapore; On-site; SGD 17,000 - 28,000; Part time

Job summary

Wee HealthFirst Medical Clinic in Singapore west is hiring a part-time clinic assistant to support daily operations and patient care, with weeknights, weekends and public holidays shifts; no overnight work.

The role includes reception, appointment scheduling, basic dispensing support, record keeping, reports, stock control, payments and basic health screenings, with comprehensive training provided.

Qualifications

• GCE N or O Level and above.
• Clear communication with patients and staff.
• Ability to work independently in a high-pressure environment.

Responsibilities

• Provide administrative support across clinic operations and patient care, including reception, registration, appointment scheduling, record keeping, process flow and patient enquiries
• Assist doctors with dispensing, dressings, investigations, laboratory tests, procedures, health screenings and medical examinations
• Prepare and maintain regular reports, filing and documentation
• Handle basic drug stock taking, stock monitoring, ordering and maintenance of current drug stock
• Process payments and claims, including online submissions for insurance and government subsidy schemes
• Monitor stationery, medical supplies and clinic equipment
• Facilitate health screenings by taking height and weight measurements and checking vision
• Maintain clinic housekeeping and uphold consistent service standards
• Build positive relationships with patients and corporate clients and follow up on their requirements
• Perform other ad hoc duties as assigned

Skills

Clear communication

Independent work

MS Office

Flexible hours

Customer service

English Mandarin

Team player

Education

GCE N/O Level or above

Job description

About the role

Join a clinic assistant team supporting daily clinic operations and patient care at a clinic located in the west. This part-time role includes weeknight and weekend shifts, including night clinics and public holidays, with no overnight shifts. Comprehensive training will be provided, along with opportunities for personal growth.

Key responsibilities

• Provide administrative support across clinic operations and patient care, including reception, registration, appointment scheduling, record keeping, process flow and patient enquiries
• Assist doctors with dispensing, dressings, investigations, laboratory tests, procedures, health screenings and medical examinations
• Prepare and maintain regular reports, filing and documentation
• Handle basic drug stock taking, stock monitoring, ordering and maintenance of current drug stock
• Process payments and claims, including online submissions for insurance and government subsidy schemes
• Monitor stationery, medical supplies and clinic equipment
• Facilitate health screenings by taking height and weight measurements and checking vision
• Maintain clinic housekeeping and uphold consistent service standards
• Build positive relationships with patients and corporate clients and follow up on their requirements
• Perform other ad hoc duties as assigned

What we're looking for

• GCE N or O Level and above
• Clear communication skills when interacting with patients and staff
• Ability to work independently and in a high-pressure environment
• Proficiency in MS Office
• Availability for retail working hours, including weeknights, weekends and public holidays, with no overnight shifts
• Willingness to learn and a responsible approach to work
• Good organisational, social and interpersonal skills
• Ability to work effectively as part of a team
• Ability to communicate in English and Mandarin; dialects and Bahasa Melayu would be an advantage
• Customer service attitude and a strong customer service aptitude