Part-Time Call Centre Agent - Meaningful Financial Literacy

UPNON ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A financial literacy academy in Singapore is seeking part-time Call Centre team members. You will be the first point of contact, responsible for handling inbound and outbound calls professionally. The role requires excellent communication skills, a NITEC or equivalent, and offers flexible hours (3 to 7 hours/day). Daily pay ranges from $80 to $100, with potential progression to full-time positions. Join us to make a meaningful impact in financial education.

Qualifications

• Singaporean Citizen or Singapore Permanent Resident.
• Willingness to work a rotating shift schedule.
• Driven individuals with integrity.

Responsibilities

• Manage inbound and outbound communications (calls) promptly.
• Maintain strict confidentiality of all caller information.
• Address and resolve customer complaints with empathy and efficiency.

Skills

Excellent verbal and written communication skills

Proficiency in Microsoft Office Suite (Word, Excel)

Integrity

Education

NITEC or equivalent in any discipline

Diploma for senior positions

Job description

A financial literacy academy in Singapore is seeking part-time Call Centre team members. You will be the first point of contact, responsible for handling inbound and outbound calls professionally. The role requires excellent communication skills, a NITEC or equivalent, and offers flexible hours (3 to 7 hours/day). Daily pay ranges from $80 to $100, with potential progression to full-time positions. Join us to make a meaningful impact in financial education.