Outlet Supervisor

KSTAR HOUSE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

KSTAR HOUSE PTE. LTD. in Singapore is seeking a skilled professional to manage the POS system and provide excellent customer service in a friendly environment.

The position requires a minimum of 2 years of experience in the F&B industry, strong leadership skills, and the ability to work flexible hours. Responsibilities include managing inventory, supervising team compliance, and enhancing customer experience.

Qualifications

• Minimum 2 years of relevant experience in a F&B environment.
• Ability to work flexible hours, including weekends and public holidays.
• Dependable and reliable.

Responsibilities

• Manage POS system.
• Preparation of daily sales report.
• Monitor proper ordering & receiving of goods.
• Inventory management.
• Provide professional customer service.
• Assist in general operations.
• Ensure a pleasant customer environment.
• Promote packages and contribute to sales efforts.
• Supervise team compliance with standards.
• Assist Manager in staff training.
• Check cleanliness of outlets and equipment.
• Maintain inventory records.

Skills

Good communication skills

Excellent wine & beverage knowledge

Leadership

Team player

Job description

Main Duties and Responsibilities Included:

• Manage POS system
• Preparation of daily sales report
• Monitor proper ordering & receiving of goods
• Inventory management
• Provide a professional and friendly customer service
• Assisting in general operations
• Ensure that customers have a pleasant environment experience
• Promote the packages and contributed to the total sales efforts of the outlet based on the promotional activities planned
• Supervise and ensure team comply with the Company standards and Standard Operation Procedure (SOP) in achieving service excellence
• Assist Manager in staff training and orientation for new hires
• Check and ensure the cleanliness of outlets and equipment’s functioning before and after shift hours
• Administer and maintain inventory/asset records and documentation

Requirements:

• Minimum 2 years of relevant experience in a F&B environment
• Ability to work flexible hours, including weekend, public holiday
• Good communication/ international skills
• Excellent wine & beverage, knowledge of cuisine, culture and tradition
• Strong leadership & team player
• Dependable and reliable