F&B Outlet Supervisor

SUSHI EXPRESS GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Benefits offered by this job

Bonus

Medical coverage

Hospitalization

TCM benefits

Flu vaccination

Dependents benefit

Staff meal provided

Sign-on bonus

Job summary

Sushi Express Group Pte. Ltd. in Singapore seeks a Supervisory Outlet Associate to support daily outlet operations and lead a small team. You will handle scheduling, coaching, and ensure high standards of safety, hygiene and customer experience in a fast-paced environment.

Successful candidates will contribute to achieving sales targets, assist in recruitment and payroll tasks, and participate in marketing programs while working rotating shifts and weekends.

Qualifications

• GCE N level and/or minimum 2 years of experience in F&B/Retail operations.
• At least 1 year of supervisory experience.
• Proficient in MS Office and POS software.
• Strong leadership and people management skills with good interpersonal communication.

Responsibilities

• Assist the Assistant Outlet and/or Outlet Manager in daily operations, scheduling and coaching.
• Ensure safety and hygiene standards compliance with regulations.
• Create a positive customer experience.
• Lead and motivate team to achieve sales targets and customer satisfaction.
• Assist in recruitment, time management and payroll-related issues.
• Execute outlet marketing programs.
• Plan, review and analyze sales and profitability with the management team.

Skills

Supervisory experience

Leadership

People management

Interpersonal communication

Scheduling

Education

GCE N level

Tools

MS Office

POS software

Job description

WHY JOIN US

• Vibrant working environment
• Attractive benefits (Bonus + Medical + Hospitalization + TCM + Flu Vaccination + Dependents Benefit)
• Receive $1,500 Sign-on Bonus (subject to internal policy)
• Staff meal provided
• Loves Sushi, Embraces Diversity!

Responsibilities

• Assist the Assistant Outlet and/or Outlet Manager in daily outlet operations which includes effective scheduling, employee communications, regular coaching and ensuring workplace happiness
• Ensure the highest safety and hygiene standards compliance with regulations
• Create a positive and rewarding customer experience
• Lead and motivate team members to achieve sales targets and customers satisfaction
• Assist in outlet recruitment, employees time management, facilitating payroll issues, training needs
• Execute outlet marketing programs
• Plan, manage, review and analyze the outlet sales and profitability and work with Outlet Manager and/or Area Manager on implementing new sales strategy
• Other duties as assigned

Requirements

• Possess at least a GCE N level and or/ minimum 2 years of experience in F&B/Retail operations
• At least 1 years of supervisory experience
• Proficient in MS Office and POS software
• Well-groomed with strong interpersonal and communication skills
• Strong leadership and people management skills with proven records of managing a team
• Must be able to work on rotating shifts, weekends and Public Holidays
• Must be able to do stock take, effective scheduling, calculate P&L

*Successful candidate(s) will be placed on a 3 months intensive job training and is required to pass the Supervisor Test within 6 months of commencement and the Chef Level 1 test within 9 months of commencement.