Store Manager

PAPA BEAR SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

PAPA BEAR SINGAPORE PTE. LTD. is seeking a Restaurant Manager to oversee daily outlet operations in Singapore, driving business performance and profitability while maintaining high standards of quality, safety, and service.

You will lead a motivated team and ensure compliance with SOPs and company policies. The role requires 1–3 years of restaurant management experience, strong leadership and communication skills, and the ability to work on weekends and public holidays.

Qualifications

• Degree or above in Hospitality, Business Administration, F&B Management, or related field.
• 1–3 years of restaurant management experience.
• Strong leadership, communication, and problem-solving skills.
• Good understanding of restaurant operations and financial management.
• Able to work on weekends and public holidays.

Responsibilities

• Oversee daily outlet operations and drive performance.
• Ensure compliance with procedures, policies, and SOPs.
• Monitor cleanliness, food quality, service standards, and outlet presentation.
• Achieve monthly sales and profitability targets.
• Manage labour and controllable costs.
• Lead, motivate, and develop outlet employees.
• Handle customer feedback and ensure safety and hygiene standards.

Skills

Leadership

Communication

Problem-solving

Education

Bachelor's degree in Hospitality / related field

Job description

Job Summary

Oversee daily restaurant operations to drive business performance, ensure compliance, and lead a motivated team to achieve sales and profitability targets while maintaining high standards of quality, safety, and customer service.

Key Responsibilities

• Oversee daily outlet operations and ensure smooth business performance.
• Ensure compliance with all operational procedures, company policies, and SOPs.
• Monitor cleanliness, food quality, service standards, and outlet presentation.
• Ensure outlet readiness during operating hours.
• Achieve monthly sales and profitability targets.
• Monitor labour cost, food cost, and controllable expenses.
• Maximise outlet productivity and operational efficiency.
• Lead, motivate, and develop outlet employees.
• Conduct training, coaching, and performance evaluations.
• Build a positive and high-performing team culture.
• Handle customer feedback and complaints professionally.
• Maintain workplace safety and hygiene standards.
• Ensure all required operational records and reports are completed accurately.

Requirements

• Degree or above in Hospitality, Business Administration, F&B Management, or related field preferred.
• Minimum 1–3years of restaurant management experience.
• Strong leadership, communication, and problem-solving skills.
• Good understanding of restaurant operations and financial management.
• Able to work on weekends and public holidays.