Operations Supervisor

BRITISH TEOCHEW PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

BRITISH TEOCHEW PTE. LTD. in Singapore is seeking a dedicated individual for a role in the food and beverage sector. The ideal candidate should have at least 1 year of experience in outlets like food courts or coffee shops and be able to liaise in Mandarin, Vietnamese, and Myanmar.

The position requires working long hours, including weekends and public holidays, and assisting the operation manager in daily tasks such as stock management and providing top-notch customer service.

Qualifications

• At least 1 year of experience in a food and beverage outlet.
• Able to work on weekends and public holidays.
• Proficient in Mandarin, Vietnamese, and Myanmar.

Responsibilities

• Assist operation manager in daily operations.
• Comply with company's policies and procedures.
• Perform mise-en-place and food preparation tasks.
• Provide excellent customer service and handle cash operations.

Skills

Liaising in Mandarin

Customer service

Food & Beverage experience

Ability to work long hours

Job description

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.