Restaurant Supervisor

WINE TRADE ASIA PTE. LTD.; Singapore; On-site; SGD 33,480 - 60,264; Full time

Benefits offered by this job

Competitive salary with incentives

Career advancement opportunities

Professional wine & service training

Exclusive staff discounts

Comprehensive medical benefits

Complimentary staff meals

AWS (13th month salary)

Progressive annual leave

Job summary

WINE TRADE ASIA PTE. LTD. is a premier wine retail and wine-themed restaurant chain in Asia. We are seeking a supervisory role to lead the service team and deliver outstanding guest experiences while driving sales and maintaining high service standards.

Join our team to benefit from professional wine and service training, staff discounts, medical benefits, and progressive annual leave. Collaborative leadership and a customer-first mindset are valued as we grow this renowned brand in Asia.

Qualifications

• Prior F&B or hospitality experience is preferred.
• Customer-oriented, proactive, and able to work well under pressure.
• Team player with leadership potential.

Responsibilities

• Supervise and support the service team to ensure smooth daily operations.
• Deliver excellent customer service and handle guest feedback professionally
• Interact with guests, provide menu recommendations and upsell food and drinks
• Drive sales through upselling, promotions, and marketing activities
• Assist in training and guiding team members to improve service standards
• Oversee inventory, ordering, and daily operational checks
• Carry out any other duties assigned by the Reporting Manager

Skills

Customer service

Team player

Leadership potential

Hospitality experience

Job description

Benefits & Perks

• Competitive Salary with Attractive Monthly Incentives rewarding your performance
• Career Advancement Opportunitiesin Asia’s largest wine retail and wine-themed restaurant chain
• Professional Wine & Service Training by our in-house experts to equip you with, or further deepen, your knowledge and expertise – making it easy for candidates with no prior wine or F&B background to join us
• Exclusive Staff Discounts on our extensive range of products
• Comprehensive Medical Benefitsincluding unlimited GP visits
• Complimentary Staff Meals provided during working hours to ensure you’re well taken care of throughout your shift
• AWS (13th Month Salary)for an extra boost to your annual income
• Progressive Annual Leavestarting at 14 days, with an additional day earned for every year of service

What You’ll Be Doing

• Supervise and support the service team to ensure smooth daily operations.
• Deliver excellent customer service and handle guest feedback professionally
• Interact with guests, provide menu recommendations and upsell food and drinks
• Drive sales through upselling, promotions, and marketing activities
• Assist in training and guiding team members to improve service standards
• Oversee inventory, ordering, and daily operational checks
• Carry out any other duties assigned by the Reporting Manager

What we’re looking for

• Prior F&B or hospitality experience is preferred
• Customer-oriented, proactive, and able to work well under pressure
• Team player with leadership potential

Our restaurant prides itself in providing excellent service to guests. Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?