Outlet Manager: Lead Sales, Service & Ops

SOUP EMPIRE HOLDINGS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant company in Singapore is seeking an Outlet Manager to oversee daily operations, drive sales, and ensure customer satisfaction. The ideal candidate will manage staff, handle inventory, prepare sales reports, and maintain compliance with health and safety regulations. This role requires strong organizational skills and a commitment to high service standards. Interested candidates should be prepared to enhance the outlet's branding and presentation while motivating the team to achieve KPIs.

Responsibilities

• Oversee the daily operations of the outlet to ensure smooth, efficient service.
• Drive sales and achieve monthly revenue targets.
• Ensure high standards of customer satisfaction and handle complaints promptly.
• Recruit, train, and supervise outlet staff.
• Manage stock levels, ordering, and deliveries.
• Prepare daily/weekly sales reports and submit to management.
• Ensure the outlet’s visual presentation aligns with brand standards.

Job description

A leading restaurant company in Singapore is seeking an Outlet Manager to oversee daily operations, drive sales, and ensure customer satisfaction. The ideal candidate will manage staff, handle inventory, prepare sales reports, and maintain compliance with health and safety regulations. This role requires strong organizational skills and a commitment to high service standards. Interested candidates should be prepared to enhance the outlet's branding and presentation while motivating the team to achieve KPIs.