Outlet Manager/ Assistant Manager

EN DINING BAR HOLDINGS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dining establishment in Singapore is seeking an Outlet Manager to oversee daily operations, ensuring high-quality service and achieving sales targets. The ideal candidate should possess a Diploma and have at least 5 years of experience in restaurant management. Responsibilities include managing staff, training team members, and maintaining hygiene standards. The role offers staff discounts, annual leave, and an attractive salary package with career advancement opportunities.

Benefits

Staff discount for all EN Group brands

Annual Leave starting from 14-18 days

Medical and Dental benefit

Birthday Leave

Attractive salary package, annual increment and career advancement

5 days work per week

Qualifications

• At least 5 years of working experience in related field.
• Experience in managing restaurant operations.
• Knowledge of stock management and cost controls.

Responsibilities

• Manage daily operations and ensure high service quality.
• Achieve outlet sales targets and manage KPIs.
• Train and motivate team members for performance excellence.

Skills

Customer service excellence

Leadership

Food and beverage knowledge

Education

Diploma/Advanced/Higher/Graduate Diploma

Job description

This position is responsible for managing the floor operation with the direction of the Area Manager on day to day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well.

Responsibilities

• Provide a high quality of service and deliver excellent dining experience to all customers
• Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)
• Responsible for outlet sales target and KPIs include overall cost, i.e. food cost and labour cost
• Enhance the leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service
• Respond to the customer or team members comments and feedback professionally
• Ensure sufficient stock for daily operation; stocks and ingredients keep fresh and follow FEFO (first expired first out) system
• Responsible and ensure outlet safety, cleanliness, hygiene are keeping in high standards
• Ensure respective section in outlet follow SOP manual and execute accordingly
• Responsible for outlet workforce arrangement, manage outlet recruitment and training; scheduling and reporting shortage or excess of the workforce to Area Manager regularly
• Good knowledge about all menu, able to explain clearly to team members during training

Benefit

• Staff discount for all EN Group brands
• Annual Leave starting from 14-18 days
• Medical and Dental benefit
• Birthday Leave
• Attractive salary package, annual increment and career advancement
• 5 days work per week

Requirements

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 5 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.