Order Management & Sales Operations Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a detail‑oriented Sales Operations Coordinator to support the sales team, ensuring smooth and efficient order processing.

You will manage order management and tracking, shipment arrangements, customer communications for delivery, data analysis, pipeline management and performance tracking, while collaborating with sales, marketing and other departments to streamline processes and reach targets.

Qualifications

• Provide operational support to the sales team to ensure smooth sales processes.
• Experience with order management, order processing, and shipment coordination.
• Strong communication to handle customer inquiries and delivery updates.
• Ability to analyze data and track performance metrics.

Responsibilities

• Manage sales operations tasks such as order management & tracking, shipment arrangement, and communication with customers for delivery.
• Collaborate with sales representatives, marketing teams, and other departments to streamline processes and help meet sales targets.
• Address customer inquiries and requests related to orders with timely, accurate responses.
• Handle payment queries, negotiate payment plans, ensure timely payments, and improve collections.

Skills

Order management

Education

O levels

Job description

Recruit Express Pte Ltd in Singapore is seeking a detail‑oriented Sales Operations Coordinator to support the sales team, ensuring smooth and efficient order processing.

You will manage order management and tracking, shipment arrangements, customer communications for delivery, data analysis, pipeline management and performance tracking, while collaborating with sales, marketing and other departments to streamline processes and reach targets.