Order Management Specialist – KPI & Customer Success

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 36,000 - 60,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a team member to oversee customer order management processes in Singapore. The role involves reviewing purchase orders, handling day-to-day order activities, resolving customer issues, and building strong relationships with customers.

You will also prepare monthly KPI reports to monitor performance and drive improvements in the order management workflow. This position requires attention to detail and diligent communication with internal teams and customers.

Responsibilities

• Review customer purchase orders
• Administer day-to-day activities of customer order management
• Resolve customer issues and maintain strong customer relationships
• Prepare monthly report to report on KPI

Job description

RECRUIT EXPRESS PTE LTD is seeking a team member to oversee customer order management processes in Singapore. The role involves reviewing purchase orders, handling day-to-day order activities, resolving customer issues, and building strong relationships with customers.

You will also prepare monthly KPI reports to monitor performance and drive improvements in the order management workflow. This position requires attention to detail and diligent communication with internal teams and customers.