Sales Operations Coordinator — Order Fulfillment

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 51,000 - 61,000; Full time

Job summary

AlwaysHired Pte. Ltd. in Tuas, Singapore is seeking a Sales Operations Admin to support our order-to-delivery process and ensure accurate handling of sales documents. The role emphasizes organization, attention to detail, customer focus, and collaboration with multiple teams.

Ideal candidates will manage orders, prepare essential sales documents, coordinate with customers and internal teams, and maintain comprehensive records while providing timely updates on order progress.

Qualifications

• Organised, detail-oriented and customer-focused; enjoy coordinating with different teams.

Responsibilities

• Process and manage customer orders accurately and efficiently.
• Prepare quotations, invoices, delivery orders, and other sales documents.
• Coordinate closely with customers, Sales Representatives, warehouse, logistics, and internal departments.
• Follow up on order fulfilment, deliveries, stock availability, and order status.
• Handle order amendments, cancellations, urgent requests, and customer enquiries.
• Provide timely updates to customers and the sales team on order progress.
• Assist with customer account creation and required documentation.
• Investigate and coordinate solutions for order and delivery-related issues.
• Maintain accurate records, filing, and sales documentation.
• Provide general administrative and operational support to the sales team.
• Perform other ad-hoc duties as assigned by management.

Job description

AlwaysHired Pte. Ltd. in Tuas, Singapore is seeking a Sales Operations Admin to support our order-to-delivery process and ensure accurate handling of sales documents. The role emphasizes organization, attention to detail, customer focus, and collaboration with multiple teams.

Ideal candidates will manage orders, prepare essential sales documents, coordinate with customers and internal teams, and maintain comprehensive records while providing timely updates on order progress.