Ops Transformation Specialist — Airport Tech & Change

Changi Airport Group

Singapore

On-site

SGD 120,000 - 180,000

Full time

11 hours ago

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Job summary

Changi Airport Group seeks an experienced professional to lead Operations Transformation, translating business needs into practical technology solutions for airport operations from concept to live use. You will partner with vendors and internal teams to drive implementation, optimize performance and ensure governance compliance.

You will facilitate workshops, design resilient architectures, and manage change to achieve smooth adoption across 24/7 operations with a focus on cybersecurity and

Qualifications

Degree or diploma with strong IT/ops background.
Experience with ITSM processes and governance would be advantageous.
Familiarity with cloud infrastructure and cybersecurity best practices.

Responsibilities

Translate operational needs into technical requirements and architecture.
Collaborate with vendors and internal teams to design solutions for live operations.
Lead change management to ensure adoption of new processes and systems.
Monitor project progress and provide updates to senior management.
Ensure systems procurement and governance compliance during transformation.
Coordinate post go-live support with vendors to resolve issues.

Skills

ITSM

Agile methodologies

AWS Solution Architect

DevSecOps

Cloud infrastructure

Cybersecurity

Stakeholder management

Communication

Project management

Education

Bachelor's degree in Information Systems or related field

Diploma with relevant work experience

Tools

ServiceNow

Cloud platforms (AWS/Azure)

Job description

You will facilitate workshops, design resilient architectures, and manage change to achieve smooth adoption across 24/7 operations with a focus on cybersecurity and

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