Airport IT & Operations Transformation Associate

Changi Airport Group (Singapore) Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Changi Airport Group (Singapore) Pte. Ltd. is seeking a result-oriented IT/Systems professional to drive the design, implementation and enhancement of systems that support the airport’s operational and commercial ecosystem.

You will collaborate with stakeholders and technology partners to identify needs, evaluate solutions, and lead transformation initiatives. Responsibilities include developing understanding of airport operations, deploying IT/cybersecurity solutions, tracking KPIs, and

Qualifications

• Degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related discipline.
• Preferably 2-3 years of experience in the IT industry, in areas such as software development, technical trouble shooting, project management, or support operations.
• Work experience in retail systems, POS systems, lease management systems, digital display, or content management system is an advantage.
• Ability to review solution designs, assess technical feasibility, ensure alignment with enterprise architecture and security standards.
• Good understanding of cybersecurity fundamentals, cloud computing concepts (eg. AWS, Azure) and IT infrastructure including network, servers and databases.
• Project management certification (e.g. PMP, Agile, Scrum) will be an advantage.
• Fresh graduates with strong potential are welcome to apply.

Responsibilities

• Develop a thorough understanding of airport and commercial operations, including stakeholders, systems, and processes
• Collaborate with vendors and stakeholders to strategise, develop, deploy, maintain IT, and cybersecurity solutions that meet contractual, business, operations, and security requirements
• Establish and track key performance indicators to monitor the effectiveness and drive improvements
• Manage projects and operational activities to ensure timely and successful delivery of IT solutions
• Build and maintain strong relationships with key stakeholders and industry partners
• Stay updated on industry developments, potential impact, and recommend relevant actions

Skills

Interpersonal communication

Analytical thinking

Team-oriented

Problem-solving mindset

Emerging technologies interest

Education

Degree in Information Systems/Technology, Computer Science, Systems Engineering, or related discipline

Tools

POS systems

Retail systems

Cloud platforms (AWS/Azure)

IT infrastructure

Job description

Changi Airport Group (Singapore) Pte. Ltd. is seeking a result-oriented IT/Systems professional to drive the design, implementation and enhancement of systems that support the airport’s operational and commercial ecosystem.

You will collaborate with stakeholders and technology partners to identify needs, evaluate solutions, and lead transformation initiatives. Responsibilities include developing understanding of airport operations, deploying IT/cybersecurity solutions, tracking KPIs, and